Privacy Policy
Our Dedication to Your Privacy
At Kitten, the protection of your privacy is of paramount importance. Your privacy is central to our approach in designing and developing the services and products that you have come to trust and rely on, allowing you to build meaningful relationships without concerns.
We understand the trust you place in us when sharing your personal information, and we treat this with the utmost seriousness.
Privacy is non-negotiable for us. With your privacy as a guiding principle, we design all our offerings. We have assembled a diverse team of experts spanning legal, security, engineering, product design, and more to ensure that every decision we make honors your privacy.
Transparency is key in how we handle your data. As users of the same online services, we are aware of the pitfalls of unclear information and complex legal jargon in privacy policies. We take the opposite approach: our Privacy Policy and related documents are written in straightforward language. We encourage you to read and comprehend our policies to know our privacy practices!
We are committed to safeguarding your information. We have dedicated teams focused on the security and protection of your data. We continuously refine our security measures and invest in our efforts to bolster the safety of your information.
Privacy Policy Statement
Greetings and welcome to Kitten's Privacy Policy. We are grateful for the time you've taken to review it.
We value the trust you place in us with your personal information and are committed to maintaining that trust. This commitment begins with ensuring you are well-informed about the data we collect, the reasons for collecting it, how it is utilized, and the options you have regarding your data. This Policy explains our privacy practices in straightforward terms, minimizing the use of legal and technical terminology.
Scope of This Privacy Policy This Privacy Policy governs websites, applications, events, and other services managed by Kitten. For ease of reference, we collectively refer to these as our "services" within this Privacy Policy. To clarify further, we have included links to this Privacy Policy on all relevant services.
Certain services may necessitate a distinct privacy policy. If a specific service has its own privacy policy, then that policy supersedes this one.
Data We Collect It's self-evident that we cannot facilitate meaningful connections without some personal information, such as basic profile details and your preferences for potential connections. We also gather data generated during your use of our services, including access logs, as well as data from third parties when you connect to our services via a social media account. For more detailed information, we provide further elaboration below.
Data Voluntarily Provided by You
When engaging with our services, you voluntarily share certain information with us. This includes:
During account creation, you furnish us with essential login details, such as:
Username;
Email address;
Mobile number;
Gender identity;
Date of birth;
Sexual preference;
Photographs;
Location; And additional details...
As you fill out your profile, you have the option to share more about yourself, including personality traits, lifestyle, interests, and other personal details, as well as multimedia content like photos and videos. To upload certain content like images or videos, you might grant us access to your camera roll or photo library. Some information you choose to provide may be classified as "special" or "sensitive" in certain regions, such as your racial or ethnic background, sexual orientation, and religious beliefs. By opting to share this information, you are giving us consent to process it. When you sign up for a premium service or make a direct purchase from us (not through platforms like iOS or Android), you supply us or our payment processor with financial details, such as your credit or debit card number. Participation in surveys or focus groups offers us your feedback on our products and services, your responses to our inquiries, and your testimonials. Engaging in our promotions, events, or contests requires us to collect the information you submit during registration or entry. If you reach out to our customer support team, we collect the information you provide during our interaction. Occasionally, we may monitor or record these interactions to improve our training and ensure high-quality service delivery. Should you request us to interact with or handle information about other individuals (for example, if you ask us to send an email on your behalf to a friend), we collect the information about others that you provide to fulfill your request. Naturally, we also handle your conversations with other users and the content you post as part of operating our services.
Information Acquired from Third Parties
Beyond the information you directly submit to us, we also obtain data about you from various third parties, including:
Other Users: When our users interact with our services, they may share information about you. For example, we might gather details about you from other users if they reach out to our support team concerning you.
Social Media: You have the option to use your social media credentials (like Facebook Login) to create and access your Kitten account. This feature not only simplifies the process of remembering additional login details but also facilitates the sharing of certain information from your social media profile with us.
Partnerships: We may receive data about you from our partners, especially when Kitten advertisements are featured on their websites or platforms, and they may share the effectiveness of those campaigns with us.
Data Collection During Service Usage
As you engage with our services, we collect specific information about your activities, including:
Usage Information: We track your interactions with our services, such as how and when you use them (e.g., login timestamps, utilized features, searches, clicks, pages viewed, referring URLs, and advertisements you interact with), and your communications with other users (e.g., connections, interactions, message exchange timings, and message volume).
Photo Verification: To enhance safety, security, and user experience, we require users to verify their accounts, which may involve providing your phone number. Occasionally, we may request photo verification to ensure you are a genuine user and not a bot, and to prevent the creation of fraudulent Kitten accounts that could be exploited for malicious purposes. This verification helps in fraud prevention. You can also choose to verify your photo voluntarily.
If you opt for photo verification, we will analyze the photos you submit, which may involve facial recognition technology to compare the images with your profile photo, confirming your identity. We do not store the verification photos in your profile. We retain the scans for future verification purposes and record-keeping until they are no longer necessary. Once your account is deleted, we permanently and securely delete the scans from our systems.
Device Information: We gather data from and about the devices you use to access our services, including:
Technical and software details such as IP address, device ID and type, device and app settings, app crashes, advertising IDs (like Google’s AAID and Apple's IDFA, which are resettable unique identifiers), browser type, version, language, operating system, time zone, cookie identifiers, and other unique device or browser identifiers (e.g., IMEI/UDID and MAC address);
Information about your wireless and mobile network, including service provider and signal strength;
Data from device sensors like accelerometers, gyroscopes, and compasses.
Additional Information with Consent: With your permission, we can collect your precise geolocation (latitude and longitude) through various methods, depending on the service and device, including GPS, Bluetooth, or Wi-Fi. Geolocation collection may occur even when you are not actively using the services if you have given explicit consent. If you deny permission for geolocation tracking, we will not collect it. Similarly, with your consent, we may access your photos and videos, for example, if you intend to publish media on our services.
Utilization of Cookies and Data Collection Technologies
As is common with most online service providers, we employ cookies to enhance, secure, and customize our services. This includes remembering your preferences, identifying you upon visiting our website, and delivering personalized advertisements aligned with your interests. To achieve these goals, we may also combine data from cookies with other personal information we have about you.
You have several options for managing cookies. However, please be aware that adjusting your cookie settings might impact your overall experience while browsing our website. In some instances, it could even lead to certain areas or functionalities of our site becoming inaccessible.
Utilization of Your Data
The primary purpose of utilizing your information is to provide and enhance our services. Furthermore, we employ your data to ensure your safety and to present you with relevant advertising. For a more granular understanding of the various purposes for which we use your information, along with practical examples, please read on.
To manage your account and deliver our services:
Establish and oversee your account
Offer customer support and address your inquiries
Facilitate and complete your transactions
Engage in communication with you regarding our services, including managing orders and billing
To facilitate connections with other users:
Evaluate your profile, activity on our platform, and preferences to suggest connections that may be of interest to you, and to recommend you to other users. For further details on our profiling and automated decision-making processes, please refer to our FAQ.
Display user profiles to one another
To maintain a seamless experience across your devices:
Synchronize the various devices you utilize to ensure a consistent experience with our services on each. This is achieved by correlating device and browser data, such as when you access your account from different devices or by employing partial or full IP addresses, browser versions, and other device-specific data to identify and connect your devices.
Introducing New Kitten Services to You
Sign you up and showcase your profile on new Kitten features and applications
Manage your account across these novel features and applications
Serving You Relevant Offers and Advertisements
Operate lotteries, contests, promotions, or other special offers
Craft, present, and monitor content and advertising that align with your interests across our services and other platforms
Reach out via email, phone, social media, or mobile device to inform you about products or services that may capture your interest
Enhancing Our Services and Creating New Ones
Organize and carry out focus groups and surveys
Analyze user behavior to refine our services and content, which may lead to modifications in design or significant feature updates based on user interactions
Innovate and introduce new features and services, potentially inspired by user feedback and requests
Combating Fraud and Unauthorized Activities
Tackle current or suspected misconduct both on and off our platform
Execute data analysis to comprehend and craft strategies against fraudulent behaviors
Maintain records of fraudulent incidents to prevent future occurrences
Ensuring Compliance with Legal Standards
Adhere to legal obligations
Support law enforcement agencies
Enforce our rights, such as those outlined in our Terms of Service
When logging in via Facebook, we retrieve your email address and your Facebook ID. This ID serves as the unique identifier that links a user to their account for login purposes. The email address is utilized when you are in the process of completing your profile details. Should you not grant permission, you will be prompted to enter it manually at a later stage.
Upon logging in with your Apple account, we obtain your email and Apple ID. This ID functions as the unique identifier that associates a user with their account for login. The email is employed when finalizing your profile information. You have the option to utilize either your actual email or a private one. Additionally, we collect your username, which assists in completing the information regarding your name. You can alter your username later on by updating your profile details.
To justify the processing of your information as described, we rely on the following legal foundations:
Delivering our service to you: The primary reason for processing your information is to fulfill the contract you have entered into with us. For example, as you use our service to form meaningful connections, we utilize your data to maintain your account and profile, making it accessible to other users and suggesting potential connections to you.
Legitimate interests: We may process your information when we have legitimate interests in doing so. For instance, we analyze user behavior on our platform to enhance our services continually, we propose offers that might pique your interest, and we handle data for administrative tasks, fraud detection, and other legal objectives.
Consent: Occasionally, we may seek your consent to use your information for specific purposes. You have the ability to retract your consent at any time by reaching out to us at the contact details provided at the conclusion of this Privacy Policy.
Information Disclosure Practices
As our primary objective is to facilitate meaningful connections for you, the primary sharing of user information is naturally with other users. Additionally, we share certain user information with service providers and partners who aid us in managing our services.
Sharing with Other Users
You disclose information to other users when you voluntarily share details on the service, including your public profile. Please handle your information with care and ensure that any content you share is something you are comfortable with being publicly visible, as neither you nor we can control how others use your information once it is shared.
If you opt to restrict the visibility of your profile or specific content, it will be accessible according to your specified settings.
Sharing with Our Service Providers and Partners
We engage third-party services to assist us in operating and enhancing our services. These parties support us in various tasks, including data hosting, maintenance, analytics, customer support, marketing, advertising, payment processing, and security operations.
We may also disclose information in the following circumstances: (i) to reduce our liability in the face of actual or potential legal action; (ii) to safeguard our legal rights and those of our users, business partners, or other stakeholders; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or address illegal activities, suspected fraud, or other misconduct.
We adhere to a rigorous vetting process before onboarding any service provider or partnering with any collaborator. All our service providers and partners are required to adhere to strict confidentiality agreements.
For Corporate Deals
Should we be part of a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy, or any other form of ownership or control change, we might transfer your information in whole or in part.
Legal Disclosures
We might reveal your information when reasonably necessary: (i) to adhere to legal procedures, like court orders, subpoenas, or search warrants, or during government and law enforcement investigations, or to meet other legal demands; (ii) to help prevent or detect criminal activities (in compliance with applicable laws); or (iii) to ensure the well-being of any individual.
Protecting Legal Interests
We may also disclose information: (i) to lessen our liability in the face of actual or potential litigation; (ii) to safeguard our legal interests and those of our users, business partners, or other stakeholders; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or address illegal activities, suspected fraud, or other misconduct.
With Your Permission or Upon Request
We might seek your consent to share your information with third parties. Whenever we do, we will explain why we wish to share the information.
Utilization and Disclosure of Non-Personal Information
We can use and disclose non-personal information (data that does not identify you on its own, such as device details, general demographic data, general behavioral insights, and geolocation in a de-identified form), as well as personal information that has been hashed and is not readable by humans, under any of the aforementioned circumstances. We may also combine this information with additional non-personal data or personal data that has been hashed and is not human-readable, sourced from other origins.
Your Control Over Information
We believe in your right to manage your own information, which is why we offer the following options:
Service Access/Update Tools. We provide tools and account settings within the service that allow you to access, correct, or remove information you've given us and that's connected to your account. For any inquiries regarding these tools and settings, feel free to reach out to our customer service team at kitten@qtdance.com for assistance.
Mobile Permissions. Mobile operating systems offer permission settings for specific categories of device data and notifications, such as contacts and location access, as well as push notifications. You can adjust your device settings to permit or deny the collection of certain information or the display of certain notifications. Please note that doing so may affect the full functionality of some services.
Account Deletion. You have the option to delete your account directly through the service.
We'd like you to be informed about your privacy rights. Here are some important points to consider:
Inspecting Your Information. Depending on your location, privacy laws may grant you the right to review the personal data we retain about you (this may also be referred to as the right of access or portability). You can request a copy of your personal information by emailing us at kitten@qtdance.com
Modifying Your Information. If you feel that the information we possess about you is incorrect or that we are no longer permitted to use it, and you wish to request its amendment, removal, or object to its processing, please contact us at kitten@qtdance.com.
To safeguard your privacy and that of our entire user community, we may require you to verify your identity before we can fulfill the requests mentioned above.
Please be aware that we may decline requests for various reasons, such as if the request is illegal or if it potentially violates trade secrets, intellectual property rights, or the privacy of another user. If you seek information related to another user, like a copy of messages you've received from them through our service, that user must contact our Privacy Officer to provide written consent before any information can be disclosed.
Additionally, we might not be able to honor certain requests to object to the processing of personal data, especially when such objections would prevent us from providing our service to you. For example, we cannot offer our service without having your date of birth.
App Uninstallation. You can cease all data collection by an application by uninstalling it through the standard removal process for your device. If you remove the app from your mobile device, the unique identifier linked to your device will still be stored. Should you reinstall the application on the same device, we will be able to relink this identifier to your past transactions and activities.
Data Protection Rights. In certain jurisdictions, including the European Union, you hold the right to file a complaint with the relevant data protection authority if you have concerns about how we handle your personal data. The data protection authority where you can lodge a complaint may be based on your place of habitual residence, your workplace, or our establishment.
Safeguarding Your Data
We are committed to safeguarding your personal information from unauthorized access, modification, disclosure, or destruction. Similar to all technology companies, we implement measures to protect your data, but we cannot guarantee, nor should you expect, that your personal information will be absolutely secure at all times.
We continuously monitor our systems for potential vulnerabilities and attacks, and we routinely reassess our data collection, storage, and processing practices to enhance our security measures, which include physical, technical, and organizational safeguards.
If we suspect or detect a security breach, we may temporarily suspend your use of some or all of our services without prior notification. If you suspect that your account or information is compromised, please contact us immediately at kitten@qtdance.com.
Data Retention Period
We retain your personal information for as long as necessary for our legitimate business operations and in compliance with relevant legal requirements. To ensure the ongoing safety and security of our users both on and off our platform, we maintain a safety retention period of three months after account deletion. During this interval, account data is kept even though the account is no longer visible on our services.
In general practice, we erase or anonymize your data following the deletion of your account, after the safety retention period. If your account remains inactive for two years, it will be disabled, and your account information will be retained for an additional six months before it is permanently erased, unless:
We are required to retain it to comply with the law (for example, some "traffic data" is retained for one year to meet statutory data retention obligations);
We need to keep it to demonstrate our compliance with the law (for instance, records of consents to our Terms, Privacy Policy, and similar agreements are maintained for five years);
There is a pending issue, claim, or dispute that requires us to retain the relevant information until it is resolved; or
The information must be retained for our legitimate business interests, such as preventing fraud and enhancing user safety and security. For instance, data may need to be preserved to prevent a banned user due to unsafe behavior or security incidents from creating a new account.
Please note that while our systems are designed to execute data deletion processes in line with the aforementioned guidelines, we cannot guarantee that all data will be deleted within a specific timeframe due to potential technical limitations.
Updates to Our Privacy Policy
As we continuously seek out fresh and inventive methods to assist you in forging significant relationships, it's possible that this policy will evolve. We will inform you prior to any substantial modifications taking place, ensuring you have ample opportunity to review the updates.
Reaching Out to Us
Should you have any inquiries regarding this Privacy Policy, feel free to get in touch with us at kitten@qtdance.com